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(618) 491-1463
Get a Free Quote
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Let's fix your IT.

Tell us what's going on. A founder — not a call center — will get back to you within 4 hours.

4hr

Response SLA

100%

Local Team

2

States Served (MO & IL)

0

Offshore Support

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Headquarters

St. Louis, MO

On-site service across St. Clair & Madison County, IL — Troy, Edwardsville, Glen Carbon, Maryville, Collinsville, O'Fallon & more. Remote support nationwide.

Response Time

4-hour first response, guaranteed

Why Businesses Choose RGZ

  • Locally owned & operated
  • No offshore support
  • Direct line to founders
  • No long-term lock-in
  • On-site across MO & IL
  • Remote support nationwide
Common Questions

Frequently asked questions

What areas does RGZ Tech Services serve?

We're based in St. Louis, MO and serve the Metro East — including Troy, Edwardsville, Glen Carbon, Maryville, Collinsville, and O'Fallon, plus all of St. Clair and Madison County, IL. We also provide remote IT support nationwide.

How fast do you respond to service requests?

Our first-response SLA is 4 hours, guaranteed — not a marketing number. You'll hear from a founder, not a call center.

Do you charge hourly, or is pricing flat-rate?

Every project is quoted flat-rate upfront. No hourly billing surprises, no scope-creep invoices — you know exactly what you're paying before we start.

Can you support us remotely, or only on-site?

Both. We work on-site across the St. Louis metro and Illinois' Metro East, and provide remote support nationwide for ongoing managed IT and helpdesk needs.

What IT services does RGZ actually handle?

Custom PC builds, electronics repair, network design, cybersecurity, IT infrastructure (on-prem and hybrid cloud), managed IT, and event streaming/recording.

Is RGZ a large MSP, or a local team?

We're locally owned and 100% local — no offshore support, no anonymous ticket queue. You talk directly to the founders who built your system.